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Help Center

A happy customer makes us happy, with more than 100000 happy customers, we believe in serving every single customer, thereby achieving our aim of reaching millions with a smile. Through this help centre, we would love to have feedback on our products. When you order our products, a guide is enclosed on how to use our products.

We are pleased to assist our customers for any support, no matter what their queries or issues are. If the package falls short of any of your expectation in any manner:

  • Be it germination of seeds
  • Flower bulbs received damaged or withered due to transit
  • Broken pots due to transit damage
  • Missing product

We have listed FAQs, which we have received in the past. You are most welcome to reach out to us for any query at support@urbot.in or call/ WhatsApp at +918800273321

Be a part of our loyalty program and avail maximum benefits. For more details, please visit our member page.

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